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Mobile Banking with Mobile Deposit

Summary

Revolutionize your banking experience and get more time for you with banking on the go. That’s the flexibility you gain with Mobile Banking. Receive alerts, pay bills, and stay up-to-date on your accounts all from your mobile device. Enjoy this service for free when you sign up for one of our GCB checking accounts!

Details:

  • Fast, free, and secure service for customers enrolled in online banking*
  • Easily keep track of your finances - even on-the-go:
    • View account balances
    • Review history (up to 15 days)
    • Transfer funds between accounts
    • Receive alerts
    • Pay bills
  • Available via any web-enabled cell phone or device
  • Utilize this service three convenient ways: Save valuable time and effort; avoid an extra trip to a branch
  • Save valuable time and effort avoid an extra trip to a branch

    *Wireless carrier data rates may apply.

    Mobile Banking FAQs

    GCB Mobile

    Now wherever you are, you have the power and convenience to securely make GCB Mobile Deposits, pay bills, transfer funds or check your balance with GCB Mobile.  Bank when and where you want!

    Q: What is GCB Mobile?

    A:  GCB Mobile is a mobile app you can use to access your personal account information quickly from your phone.  Use GCB Mobile to securely:

    • Check your Greater Community Bank account balances
    • Pay your bills
    • Transfer money between your Greater Community Bank accounts
    • Deposit checks using the mobile deposit feature
    • Find Greater Community Bank  ATM and branch locations

    Q: Why should I use GCB Mobile?

    A: Convenience is everything and GCB Mobile allows you to bank on the go 24/7.  Have you ever been shopping and wondered if you have the funds to make a large purchase? Play it safe and check your account balance prior to purchase on your mobile device.  Forget to deposit a check? Use your mobile device and deposit your checks anytime or anywhere.

    Q: Is there any cost for GCB Mobile?

    A: The GCB mobile app is offered at no cost to our customers. Messaging and Data rates may apply so check with your mobile phone carrier for details on your mobile plan.

    Q: How can I get GCB Mobile?

    A:  You can download the app directly from the App StoreSM or Google Play™ by searching for Greater Community Bank.  You must be registered for GCB Online Banking as you will need your already established online banking username and password to log into GCB Mobile once downloaded.  You will also need GCB’s financial institution’s App Code to activate the app on your device.  You can find the App Code in the mobile banking section within online banking (My Devices > Add New Device).

    Q: Is GCB Mobile secure?

    A: To ensure the safety and privacy of your account information, there are multiple security features for the mobile app.

    • All transactions are encrypted
    • You must authenticate every interaction with GCB Mobile
    • No personal or financial information is stored on your phone

    Q: Can I use GCB Mobile on my tablet?

    A: GCB Mobile is currently available for smartphones only.

    Q: Why is the application asking permission to access some of my phone’s functions?

    A: In order to enable some of the features of GCB Mobile, the application may need to access the following on your mobile device:

    • Location services – GCB Mobile can return ATM/Branch search results that are relevant to your current location
    • Camera – You can use this feature with the mobile check deposit feature

    Q: What is Text Banking?

    A: It’s simple and easy!  GCB Text Banking makes it easy for you to check account information via text message, and find the nearest GCB ATM or branch in seconds. Once you’ve activated GCB Mobile, simply send a text message to 99588 using one of the short codes for GCB Mobile Banking: Message “BAL”, “HIST”, “HELP” or “STOP”. *

    Q: What is Online Banking Alerts?

    A: Need to know when your balance is getting low?  Simply sign up for Online Banking Alerts within online banking to have a text message sent to your phone.

    Q: I keep getting errors when I attempt to log into GCB Mobile.  What should I do?

    A: For iPhone® devices:

    • Go to the mobile banking section of GreaterCB.com’s online banking site and get the App Code (My Devices > Add New Device)
    • On your device, uninstall GCB Mobile
    • Re-download GCB Mobile from the App Store
    • Run GCB Mobile and re-register your application

    For Android™ devices:

    • Go to the mobile banking section of GreaterCB.com’s online banking site and get the App Code (My Devices > Add New Device)
    • On your device open Settings >:Apps.  (The menu name may vary depending on your device.)
    • From the list of applications, tap Greater Community Bank  / GCB Mobile
    • Tap "clear data" to remove all registration information
    • Run Greater Community Bank / GCB Mobile and re-register your application

    Q: How do I deactivate GCB Mobile?

    A: Simply sign in online banking and go to the mobile banking section.  Choose the "Stop using Mobile Banking" option next to the phone number you want to deactivate. For additional assistance, please contact Greater Community Bank at 706-295-9300.

    Q: Who is Fiserv?

    A: Fiserv is the company that powers online banking for thousands of institutions and consumers nationwide.  You may not recognize the Fiserv name, but if you use our online banking and mobile banking, both are powered by Fiserv.

    A complete list of GCB Mobile Terms and Conditions can be accessed through online banking.

    GCB Mobile Deposit

    Payday is the best — minus having to trek out to a branch to deposit your check. Now, you don’t have to! Mobile Deposit lets you deposit your check right from your phone in just a few easy steps. Just snap a picture and watch your account balance grow! 

    How-to Guide

    Details: 

    • Deposit checks anytime, anywhere from your mobile phone
    • Free service for customers with a GCB checking account
    • Save time, avoid unnecessary trips to a branch
    • Deposit your check in just a few quick clicks:
      • Take a picture of the front and back of your check, following the on-screen instructions (make sure you sign it)
      • Select the checking account into which you want to make the deposit
      • Enter the check amount
      • Verify that everything on the screen is correct, then hit "Submit"
      • We'll confirm that the check has been received

    Get Started

    Speak to a customer service representative for details on how to apply.

    Educational Tips on Using Mobile Check Deposit
    • Before logging into the Mobile Deposit app, close all other apps running in the background on your mobile phone.
    • Sign/Endorse the back of your check, and label it “For Deposit Only.”
    • When prompted for the amount, carefully enter the check amount to ensure it matches the amount written on your check.
    • Flatten folded or crumpled checks before taking your photos.
    • Keep the check within the view finder on the camera screen when capturing your photos.
      • Try not to get too much of the areas surrounding the check.
    • Take the photos of your check in a well-lit area.
    • Place the check on solid dark background before taking the photo of it.
    • Keep your phone flat and steady above the check when taking your photos.
    • Hold the camera as square to the check as possible to reduce corner to corner skew.
    • Make sure that the entire check image is visible and in focus before submitting your deposit.
    • No shadows across the check
    • All four corners are visible
    • Check is not blurry
    • The MICR line (numbers on the bottom of your check) is readable.